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When should I call Joey's Movers ?
If you need to move today, we can probably
do that. If you require a written in-home
estimate, you should call about 7 days to
2 weeks before your move. We generally just
ask you to give us as much notice as you
can.
How long does Joey's Movers need for
an in-home estimate?
We can get you an in-home estimate in 30
minutes.
What are my responsibilities?
If Joey's is packing your home take personal
responsibility jewelry and other high value items. Have items that
you do not want packed set aside and labeled as such.
Check and sign the inventory and be
present during the packing of your belongings.
If you cannot be present have someone there that is familiar
with your contract and that is authorized to sign on your behalf.
Ensure that no prohibited items are packed.
So what can or can't I take with me?
Generally speaking, dispose of all flammable
items, liquids, foods and other items that
should not be shipped. Anything that can
deteriorate should not be shipped. If you
have a question about something, just give
us a call.
Anything that is definitely a no-go
area?
Well, mainly those things you might expect
- drugs, alcohol, weapons, ammunition. Shipping
certain high value items or collections
may require you to purchase extra coverage.
What about my car?
Most of the time we can take your car(s),
truck or SUV with the rest of your belongings
in the trailer or container. If this is
not possible, we can arrange for an alternate
method. We do not transport cars as part
of a regular local move, however.
Suppose I pack myself?
Why not? But be aware of the potential problems.
For instance, valuation coverage will not
pay out on goods packed by their owner,
unless the exterior of the box is damaged.
How long will Joey's Movers take to
pack my goods?
Every home is different but we can normally
pack a home in 1-2 days.
Can I leave my clothes in their drawers?
Yes, you can. Just be sure not to leave
anything solid that can damage the piece.
GLOSSARY
From time to time, in the planning and execution
of your move, you will come across terms
and acronyms, which the industry uses. Although
not all the jargon can be listed, the followings
are the most likely you will come across:
A B C D E F G H I J K L M N O P Q R
S T U V W X Y Z
Additional Services -
Services such as packing, appliance servicing,
unpacking, or stair carries that are needed
due to either your request or building regulations
may result in additional charges
Advanced Charges -
Charges for services performed by a third
party at your request. The charges for these
services are paid for by the mover and added
to the charges on your Bill of Lading
Agent -
A local moving company authorized to act
on behalf of a larger, national company
Appliance -
The cost of a complete disconnect of an
appliance at the originating residence and
a reconnect of the appliance at the new
residence. Covered appliances include washers,
dryers, dishwashers, and refrigerators.
Certain movers charge a surcharge for this
service while others simply charge the amount
of time the actual service takes. If a particular
mover does not perform this service or contracts
with a third party, the field is marked
"NA" Appliance Dolly -
Supplied by self-service movers to help
you load and unload large items like appliances
and oversized furniture Assessed Value Coverage
- This specifies how much money per $1,000
of assessed value you will need to pay to
cover your household items to their fully
assessed value. Purchasing this protection
requires that a cash value be assigned to
the items you will be moving. If a deductible
is applied, that value is stated next to
the cost-per-$1,000 figure. For example,
7.50/100 means that the consumer must pay
$7.50 per $1,000 of assessed value to cover
the load against loss, and the first $100
of damage is not covered. Some valuation
policies are calculated on a sliding scale,
where the price per $1,000 of coverage will
vary depending upon the total amount of
coverage. In such cases, carriers are requested
to quote valuation prices based on $25,000
of coverage. Please note that most valuation
policies require that the entire load be
covered, not just specific items. Ask your
carrier for terms
Bill of Lading -
This is the contract between the mover and
the customer. It also acts as a receipt.
It is important to understand everything
on the bill of lading before you sign it
Binding/Non-Binding Estimate -
- Binding:
The mover quotes a flat price based
upon a given inventory. No matter how
long the job takes, the flat price is
always paid. It is given only when an
onsite estimate is performed
- Non-Binding:
These estimates are based upon the movers'
previous experience of jobs similar
to yours. As the name suggests, these
estimates are subject to change
- Hourly Rates:
Customers are charged by the hour per
man, per truck
Carrier -
This is the mover with whom you're working
C.O.D. - Cash on delivery -
This is when payment is required at the
time of delivery. Make sure to ask if your
payment should be in cash, credit or check
Comments -
Any additional information about a listed
company
Cost of Move -
This addresses how much the specific move
will cost, not including the various extra
charges and insurance. All cost estimates
are calculated based on information obtained
from the listed moving companies during
a signup interview. Although every effort
is made to gather the most accurate information,
customers should be aware of the fact that
many factors affect the cost of a move.
Make sure to ask about all of the movers
involved costs, including things like flights
of stairs, distance between your residence
and the moving van (some charge extra if
your belongings are a significant distance
from the moving van)
Depreciated Value Coverage -
See Assessed Value Coverage
Divider -
Many self-service movers will place commercial
goods behind your household possessions
on the trailer. A divider is installed between
these separate shipments to keep them secure
Divider Installation -
This specifies how much extra it will cost
a consumer to have a divider (see definition)
installed
Expedited Service -
This is an agreement to transport goods
by a set date in exchange for a higher rate
Flight of Stairs -
This tells you the additional cost, if any,
of a flight of stairs either at the point
of origin or the destination. Please note
that a third-floor walkup counts as two
flights since you are starting on the first
floor. Serviceable elevators (an elevator
large enough to transport the household
goods) eliminate the need to pay this fee
Freight-Service -
A low-cost alternative to a full-service
move, freight-service movers will move all
of your household goods from your old address
to your new address but will deliver the
items only to the doorstep of your new home.
Your items must all be boxed in advance,
and your individual pieces of furniture
will not be wrapped in blankets, as distinguished
from full-service movers. See also Self-Service
Mover and Full-Service Mover
Full Replacement Value Coverage -
This specifies how much money per $1,000
of value, you will need to pay to protect
your household items for their full replacement
value. Full replacement value is the amount
of money it will cost to purchase a new
replacement for a damaged item, regardless
of how old the damaged item was. If a deductible
is applied, that value is stated next to
the cost-per-$1,000 figure. For example,
7.50/100 means that the consumer must pay
$7.50 per $1,000 of declared replacement
value to cover the load against loss, and
the first $100 of damage is not covered.
Some valuation policies are calculated on
a sliding scale, where the price per $1,000
of coverage will vary depending upon the
total amount of coverage. In such cases,
carriers were requested to quote valuation
prices based on $25,000 of coverag Please
note that most valuation policies require
that the entire load be covered, not just
specific items. Ask your carrier for terms
Full Service Mover -
The most common form of moving company,
the full service mover, will move all of
your household goods from your old address
to your new address. The items are picked
up from every room in your old home and
delivered to the appropriate rooms in your
new home. Individual pieces of furniture
are wrapped in blankets to protect them
during shipment. Full service movers will
also provide, at additional cost, full packing
and unpacking services as well as appliance
service (see definition). See also Self-Service
Mover and Full-Service Mover
Guaranteed Pickup and Delivery Service
-
A premium service whereby dates of service
are guaranteed, with the mover providing
reimbursement for delays. This type of service
is often subject to minimum weight requirements
High Value Article -
These are items in a shipment that are valued
at more than $100 per pound
Inventory -
The detailed descriptive list of your household
goods showing the quantity and condition
of each item
Interstate Move -
Any move that crosses a state boundary,
regardless of the number of miles. Distinguished
from a Local Move and Intrastate Move
Intrastate Move -
Any move which does not cross a state boundary,
typically over 40 miles. Distinguished from
Local Move and Interstate Move
Loading Ramp -
Provided by self-service movers to help
you load your household goods onto the trailer
Local Move -
A move within a state, typically 40 miles
or less. Distinguished from an Intrastate
Move and an Interstate Move
Linehaul Charges -
Basic method of billing for long distance
service. Linehaul charges are calculated
by mileage and the weight of your shipment.
Linehaul charges may not include fees for
charges such as the ones noted in Additional
charges
Long Carry Charge -
An additional charge incurred when articles
must be carried an excessive distance to
the movers truck
Local moving -
Local moving usually refers to moves of
less than 100 miles within the same state.
This type of move is based on hourly rates
and is regulated by the states DOT (Department
of Transportation) or other regulatory body
Moving Company -
A Moving Company is the business offering
your move program and that is in charge
of transporting your belongings
Order for Service -
The authorizing document allowing movers
to move your goods Order Number Also known
as the Bill of Lading. - It's the number
used to identify and track your shipment
Price -
This tells you how much the specific move
will cost, not including the various extra
charges and insurance. All cost estimates
are calculated based on information obtained
from the listed moving companies during
a signup interview. Although every effort
is made to gather the most accurate information,
customers should be aware of the fact that
many factors affect the cost of a move
Packing Service -
Many full-service movers provide customers
the option of having all of their possessions
packed before the move and later unpacked
at the destination
Peak Season Rates -
A premium rate that is charged at certain
times of the year. This rate is generally
applied in the summer months
Phone -
Usually the phone number for the sales department
of each listed mover
Piano -
This specifies the additional cost to move
a single 42-inch piano as part of the total
household. This is not the cost to move
the piano if that is the only item being
moved
Pickup and Delivery Charges -
This is an additional charge that is applied
when you have to transport your shipment
between the Storage in Transit warehouse
and your residence
Self-Service Mover -
Companies in this category will provide
a trailer for you at your old home. You
load the trailer yourself and the company
returns to move the trailer to your new
destination. You then unload the trailer
yourself and call the mover to remove the
empty trailer. This type of move is becoming
increasingly popular with consumers because
it saves money in two ways. First, you do
not pay for any of the loading/unloading
labor. Second, the self-service mover will
often load commercial goods on the trailer
behind your household goods, to help defer
the cost of the total shipment. See also
Full-Service Mover and Freight-Service
Shuttle Service -
Occurs when a smaller vehicle is used to
haul goods to a location that is not accessible
to large moving trailers
Stair-Carry Charge -
An extra charge for carrying items up or
down flights of stairs
Standard Coverage -
Movers, by law, are required to provide
a minimum amount of free coverage. This
number, typically 60 cents, refers to the
amount of money you will receive per pound
of damaged goods. This coverage is a bare
minimum and should not be relied upon to
cover you for any significant damage. For
example, if you have a priceless vase which
weighs two pounds, you would only be entitled
to $1.20 of compensation if the vase is
damaged in transit
Storage-In-Transit (SIT) -
Temporary warehousing of your goods pending
further transportation or transportation
to your new home if it isn't ready for occupancy.
You may not exceed a total of 180 days of
storage, and you are responsible for the
added SIT charges as well as the warehouse
handling and final delivery charges
Valuation -
Valuation is not insurance. Valuation offered
by your moving company is a tariff level
of carrier liability based on the weight
of your goods. Valuation covers your property
by assessing value in three different ways
explained above (Assessed Value Coverage,
Full Replacement Value Coverage & Standard
Coverage). In a nutshell, Valuation is an
amount that reflects "what your goods are
worth." Valuation only covers your goods
for damage or loss if you can prove negligence
on the part of the carrier. IT DOES NOT
cover any loss or damage due to Acts of
God, (high winds, earthquakes, tornadoes,
hurricanes) riots, strikes, civil commotion,
etc. and all claims are settled by employees
of the carrier that damaged your goods.
The valuation charge compensates the mover
for assuming a greater degree of liability
than that provided for in the base transportation
charges
Warehouse Handling -
An additional charge applicable each
time SIT service is provided. This charge
compensates the mover for the physical
placement and removal of items within
the warehouse.
A B C D E F G H I
J K L M N O P Q R S T U V W X Y Z
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